FAQs

We a Miami, FL based business. All JOI products are produced in the United States.

Shipping

Usually in 1-2 business days.

Usually in 3-10 business days

Currently we are only shipping to USA and Canada.

If you spend over $75 or subscribe to recurring orders, shipping is always free. For any other purchases, shipping will be calculated at checkout.

We cannot accept returns unless the product is unopened and remains in it's original packaging. Should you be dissastified with the quality of the product please reach out to our team at hello@addjoi.com or via live chat.

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