Refrigeration is not necessary - all of JOI's products are shelf stable, and can be stored in your pantry (please check the expiration date for Use By dates). However, storing them in your refrigerator can help to extend shelf life, and keeps the products in a more controlled state. Pro tip: keeping the paste products in the fridge makes them easier to scoop!

Once you’ve blended JOI with water, however, you will need to refrigerate the milk. Store JOI plant milk in the fridge for up to 7 days in an airtight container, and as always with natural products, shake before use.

Each of our flavors have a different shelf life, depending on the ingredients. Because we use whole, all natural (and typically, just one) ingredient, we rely on the self-preserving properties each one offers - without the use of added preservatives:

Almond Bases (conventional and organic): 18 months*

Cashew Bases (conventional and organic): 15 months*

Organic Hemp Base: 18 months*

Organic Oat Milk Powder: 15 months*

Oat Milk Coffee Creamers (all flavors): 15 months*

Almond Milk Powder: 18 months*

Coconut Powder: 15 months*

Organic Soy Milk Powder: 18 months*

Please check the expiration date on your item for the most accurate Use By date. These dates apply, even after opening. Just make sure the container is properly sealed and stored in a cool dark place, and avoid direct sunlight and any moisture within the container.

*From production date

For the best results when using our paste concentrates, almond milk powder, organic soy milk powder and coconut powder we would recommend using a countertop or immersion blender for up to 30 seconds to yield a smooth, creamy and consistent plant milk. Although an electric whisk can also be used.

Please note, blending for longer than 45 seconds on high power may affect the flavor and shelf life.

Our organic oat milk powder and creamers do not need to be blended and work best when stirred for 20 or more seconds with hot liquid.

Yes - because all our products are made with 100% natural and whole ingredients, and do not contain binders, gums or additives, the resulting blended milks will separate after some time. Just give it a good shake and you're good to go!

Our products are processed in a facility that also processes dairy, eggs, tree nuts and wheat. However, between each production run, we go through an extensive cleaning and sanitization process to ensure that there is no cross contamination. If the allergy is severe, we would suggest you not to take the risk - as much as we would love for you to try JOI!

As waste reduction is at the core of our mission, we continually experiment with more sustainable solutions, which we hope to implement in the near future.

Let’s take a look at four things that set JOI nut bases apart from nut butters—and why JOI is better to make, better to drink, and better for you.

1. With JOI, you’ll never have to worry about a gritty nut milk consistency

JOI nut bases are made from 100% nuts—never salted, never roasted, never anything-ed. And, our process* of cold-milling and steam pasteurizing was designed with nut milking as the goal, creating a base that is as close to raw as you can get while still being FDA-certified safe to consume.

2. JOI’s process releases nut enzymes and boosts nutrition

Nuts are super nutritious, but they’ve got some natural defenses to keep all that healthful goodness to themselves. To unlock their full healthy punch, nuts must be activated—stimulated to produce essential enzymes that make digestion and nutrient absorption easier for our bodies. JOI’s process including steam pasteurization takes care of this by blanching nuts to remove their skin--and we only use blanched nuts in our nut bases.

3. JOI nut bases aren’t butter—and they’ll never act like it

The United States Department of Agriculture (USDA) specifically calls out texture and consistency in its definition of nut butters: “The nut butters and nut spreads shall spread easily and shall not be thin or more than slightly stiff.” This doesn’t describe JOI nut bases, and we don’t want it to. Our nut bases are intended to be strong, thick, and scooped right out of their package and into a blender with water and whatever else your heart desires. To make delicious, consistent nut milk—not buttermilk.

4. JOI nut bases are designed, produced, and priced to be made into nut milk

If you’ve wondered why not just make your nut milk with a nut butter rather than JOI, we’ll venture to guess cost has been part of your thought process. We get it—at first glance, the sticker price on a jar of JOI may feel like a big jump from a jar of nut butter, but it is cost-effective. In fact, our $19.99 jar of nut base translates to a quart of almond milk that costs just $2.86.

We aim to ship all orders within one 1 business day of being placed. From there orders usually take between 4 - 6 business days to arrive. Sometimes sooner.

What is Onward VIP?

They provide Package Protection at checkout to give our customers the opportunity to protect their packages against any damage, theft, or loss during shipping. They also offset any carbon emissions created by shipping their package. 

Our creamers are truly innovative products. They are designed to complement not overwhelm your coffee, use no hydrogenated vegetables oils, and dissolve instantly in hot and cold applications. Use our creamers directly in coffee, tea, and superfood latte mixes or mix them with water to create rich, frothable milk.

All of our creamers use organic, glyphosate-free oats and contain a touch of cane sugar to help provide a lightly sweet coffee experience without overloading you with calories.

Lastly - our creamer single serves are now packaged in landfill-biodegradable materials making them a top-down guilt free solution for your everyday needs.